Dynanet’s consultants have the skills and experience to assist government agencies to succeed in today’s IT world. Our consultants have participated in and led several highly successful Government-wide projects including the Quicksilver eGov initiatives and the FedBizOps and GSA Advantage systems. Dynanet provides project and program management services built upon the principles of PMI’s Project Management Book of Knowledge and ISO 9001. Our project managers are certified by PMI and have extensive experience in all project management disciplines including risk management, earned value management, cost management and scheduling.
GSA consulted with Dynanet to assist in review of the agency’s current delivery of desktop and infrastructure services and to determine an optimum model for end-user service delivery. Working with GSA, Dynanet implemented a shared service delivery model and wrote a multi-tiered plan to help GSA transition from 40 separate technology providers to a single service provider. We developed an IT Governance Process and established GSA’s first IT Infrastructure Shared Services Council to monitor and review progress. Because this was a major shift in business philosophy, performance metrics were critical to ensure success. Working with GSA we reviewed and consolidated all performance metrics into one consolidated Service Level Agreement to monitor all activities under this model.
GSA continues to look to Dynanet for our consulting expertise. We currently provide independent validation and verification (IV&V) of GSA’s selected IT service provider/contractor and developed a Quality Assurance Process for the GSA team. We provide financial expertise to GSA and developed a spend plan and recommendations for cost cutting measures, developed cost projections for incorporation into memorandum of understanding documents and prepared monthly reports comparing monthly budget data to actual data reported to track IT financial expenditures.